Meet the GroupAccommodation.com Team

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A Very Warm Welcome to GroupAccommodation.com.
 
Be assured of our commitment to our owners' by reading our TrustPilot Reviews. We are passionate about customer service.
 
To talk about advertising with us simply pick up the phone for a chat on 01874 611851 or email us at [email protected]
 
 

James Maughan

James launched the site in 2003 working from a small office space in their 20 bed barn rental adjacent to the family's farmhouse near Brecon.
 
'We launched the site in 2003 as we couldn't find an advertising vehicle for large holiday properties. We put guests directly in touch with owners so they can build a relationship. Being in charge of organising a family or friends gathering is quite a responsibility. By direct contact the guests' needs and expectations can be fulfilled and the owners know who is coming to stay. Our owners wouldn't have it any other way. Many have been with us since we started in 2003.'
 
01874 611851 
Denice Hill
Denice joined us in March 2010 with a strong background in customer service, hospitality and marketing.
 
'We had a family business with a similar ethos to the one James had established. High levels of customer service and working closely with clients. So for me the transition was easy. I work closely with owners helping them to target the markets they are after through effective use of the site and social media. We are great fans of working on the phone as that's where the relationships and trust are really built and maintained'.
 
01874 611851 

Richard Parry

Richard joined us in April 2006. Richard's eye for detail and customer care are legendary.
 
'Talking to owners from many backgrounds with differing properties and listening to stories about how the businesses were established is fascinating. Denice and I work with owners across the spectrum exposing them to the groups they like to host, from families and friends, to couples, hens and stags, school, wedding or business groups. The reward comes in getting to know an owner and generating a high level of enquiries'.
 
01874 611851 

Esther Neye

Esther joined us in February 2008 to very successfully help us re-structure the accounting side of the business.
 
'My role is to keep the structure of the business and accounting systems maintained. The team love the people contact with owners and seeing the success we can bring by increasing enquiries and bookings to properties'.
 
01874 611851 

Naomi Lane

Naomi joined us in October 2012 to look after our owners, helping them to structure content, review photography and enhance their presence on the site.
 
'Talking to owners, helping them improve their presence on the site and seeing the resultant enquiries is what we are after. The biggest challenge is ensuring owners source quality photos. If you are thinking of joining us...please use good photos as this can be make or break! The written word remains really important to us, with clear standards across the site. This is important for site users and for search engines for indexing'.
 
01874 611851 

Oko

Oko joined us in June 2013 as an intern.
 
'When I'm not snoozing in my bed I am around the office making sure everybody is calm and has a fair share of 'patting therapy'. Providing there is a good supply of tennis balls, two walks a day, and a regular food supply what's not to like about going to work? 
 
Oko doesn't currently use email or phone.