An Essential Checklist for Your Entry on GroupAccommodation

Ed Maughan
Ed Maughan

An Essential Checklist for Your Entry on


Work closely with us to ensure you maximise enquiries and bookings. We are a people business and encourage owners to engage and really feel part of our team. 


  • Take the time to review your live page and the way in which it may appear to an enquirer.

  • Good quality, professionally taken photos are an absolute must. Include people shots to bring things alive. Set up a table as if ready for a meal, ensuring you have the same number of dining chairs in position as you advertise for seating people. And include photos showing off your location. See our blog: A Guide to Taking Better Property Photos

  • Use positive language in your main text (Property Text Detail on the Details tab): include USPs of your property, sell your location, identify the group types you wish to attract.

  • Understand how your Sleeps range ranks you on Contact us for an explanation.

  • Make sure your pricing is reasonable. Check out other similar properties.

  • Include all linen, oil, gas, electricity, logs and pool heating and cleaning in the price.

  • Have flexible arrival and departures days and times.

  • Make sure you use an availability calendar on our site and keep it up to date to ensure you get better qualified enquiries. Preferably use a channel manager. Contact us if you need advice.

  • Use our free Late Availability facility.

  • Load your own website link on to your page.

  • Post phone numbers that are always available.

  • Respond quickly to enquiries.

  • Make and encourage phone calls to discuss the needs of the group. The group organiser will need clear guidelines and some TLC to bring it all together. A supportive and reassuring potential host will win business time and time again.

  • Create well-constructed and personal communications. A text or email response from your phone of ‘Yes, we are free on those dates’ will not be enough to secure a booking.

  • Terms & Conditions and guest contracts, which explains deposits, full payment and damage deposits, should be sent out prior to booking.

  • Offer people the chance to visit before booking. This can be very effective for securing business.

  • Take credit cards. This may cost on fees, but you will secure more bookings. This will help to protect guests as most credit cards provide insurance.


We can’t stress enough how important it is to work closely with us to ensure optimum results.

We are a people business. Nothing will beat picking up the phone and having a chat with James Maughan, Denice Hill, Richard Parry or Naomi Lane at on 01874 611851 or [email protected] 

Check out our other Owner Resources  



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